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Join the Discussion!

The Social Media Subcouncil uses this wiki to engage the community at large in discussion and to research various topics. Everyone worldwide is welcome to participate, whether in government or not. To contribute, please request an account (it's free).  Everyone is welcome to participate with whatever user name you like, but we've found that barring anonymous participation results in a higher degree of discussion within the bounds of civil discourse. 

More about the Wiki and Subcouncil

Read or start your own document (please add to these after you get an account)

• List: Web 2 0 Governance Policies and Best Practices
• Social Media Outlet Authentication Best Practices
• Comment Moderation Policies
• Information about specific tools
• Microblogging
• Twitter Best Practices
• Flickr Best Practices Guide for Government
• Other Helpful Documents
• Social Media Planning Matrix (xls)
• Case studies (please add!)

Access and add to our library

Strategy, policy, & best practices resources you can adapt and use at your agency

Start and participate in discussions

Request others' thoughts and share your own about social media issues

Read what we read (please send us bookmarks so the list doesn't get stale)

Follow our bookmarks on Delicious

Publicize a social media event

Share information about upcoming events of interest to our community

Social media section of webcontent.gov

Contact us

Ask questions, make suggestions, or just introduce yourself

Free help:

1. Learn how to use PBwiki: The PBwiki Manual

2. If you prefer video, watch a recording of our popular webinar, PBwiki 101: Your Guide to Wiki Basics.

3. Need more help? Sign up for a Free introductory webinar